Contact

Questions about your order
Include your order number and we'll get you an answer faster. If it's about tracking, give us the number and we'll chase the carrier ourselves rather than sending you a link.

Questions about using the Suede
Ask away. Most of what people write in about is covered in The Upkeep Guide that comes with your order, but if something isn't working the way you expected, tell us what's happening and we'll help you sort it.

Returns and the guarantee
You have 30 days. Email us, tell us what went wrong, and we'll take it from there. No forms to fill in and no questions to answer first.

Anything else
Wholesale, press, or something we haven't thought of. Same address.